Privacy Policy

Last Updated: January 15, 2025

talivonquix respects your privacy and understands that protecting your personal information matters. This policy explains how we collect, use, and safeguard the data you share with us when using our financial stability analysis services.

We're committed to transparency. If something isn't clear or you have questions, reach out to us at contact@talivonquix.com and we'll explain further.

Information We Collect

Running a financial analysis platform means we need certain information to provide accurate assessments and personalized guidance. Here's what we typically gather and why it matters.

Personal Details You Provide

Contact Information: Your name, email address, phone number, and postal address when you register or reach out to us

Financial Data: Income details, expense patterns, asset information, and debt obligations you share for analysis purposes

Account Credentials: Username, password, and security preferences for accessing your personalized dashboard

Payment Information: Billing details and transaction history when you purchase our services

Information We Collect Automatically

Like most websites, we collect some data automatically through cookies and similar technologies. This helps us improve your experience and keep the platform running smoothly.

Usage Data: Pages you visit, features you use, time spent on different sections

Device Information: Browser type, operating system, IP address, device identifiers

Performance Metrics: Load times, error messages, system diagnostics

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with our financial analysis services. We don't collect information just to have it sitting around.

Service Delivery
Processing your financial data to generate stability analyses, create personalized recommendations, and provide ongoing support for your financial planning
Account Management
Maintaining your profile, processing payments, handling subscription renewals, and responding to your support requests
Platform Improvement
Analyzing usage patterns to enhance features, fix bugs, and develop new tools that better serve your financial planning needs
Communication
Sending service updates, responding to inquiries, sharing educational content about financial stability, and notifying you of important account changes
Security
Detecting fraud, preventing unauthorized access, and protecting both your data and our platform integrity

Legal Basis for Processing

Under Australian Privacy Principles and relevant data protection laws, we process your personal information based on several legal grounds.

Contractual Necessity: We need your information to deliver the financial analysis services you've signed up for

Consent: You've given us explicit permission to process certain types of data, particularly sensitive financial information

Legitimate Interest: Processing data to improve our services, prevent fraud, and maintain platform security benefits both you and us

Legal Obligation: Sometimes we're required by Australian law to retain or process certain information

Your Data Under Australian Privacy Law

As an Australian-based service, we comply with the Privacy Act 1988 and the Australian Privacy Principles. This means your personal information receives protection under Australian law, giving you specific rights and protections.

We're bound by strict regulations about how we collect, use, and store your data. If you have concerns about our compliance, you can contact the Office of the Australian Information Commissioner.

Data Sharing and Third Parties

We don't sell your personal information. Period. But running a financial analysis platform means working with some trusted partners who help us deliver services.

Service Providers We Work With

Cloud Hosting: Secure servers that store your data with encryption and regular backups

Payment Processors: Companies that handle transactions securely without us storing your full card details

Email Services: Platforms that deliver our communications and service notifications

Analytics Tools: Services that help us understand how people use our platform

All these partners sign agreements requiring them to protect your data and use it only for the specific purposes we've authorized. They can't use your information for their own marketing or other purposes.

When We Must Disclose Information

Sometimes the law requires us to share information. This includes responding to valid court orders, complying with legal processes, or cooperating with law enforcement when legally obligated. We'll notify you if this happens unless prohibited by law.

Data Security Measures

Financial information deserves serious protection. We've implemented multiple layers of security to keep your data safe from unauthorized access, alteration, or disclosure.

1

Encryption Standards

All data transmitted between your device and our servers uses TLS 1.3 encryption. Stored data receives AES-256 encryption, which is bank-grade protection.

2

Access Controls

Only authorized team members can access personal data, and only when necessary for their specific role. We maintain detailed logs of all access.

3

Regular Security Audits

We conduct quarterly security assessments and penetration testing to identify and address potential vulnerabilities before they become problems.

4

Infrastructure Protection

Our servers sit behind firewalls with intrusion detection systems. We monitor for suspicious activity around the clock.

Despite these measures, no system is completely impenetrable. If we ever experience a data breach affecting your information, we'll notify you promptly and explain what happened and what we're doing about it.

Your Privacy Rights

You maintain control over your personal information. Australian privacy law grants you several rights regarding the data we hold about you.

Access Your Data: Request a copy of all personal information we hold about you

Correct Inaccuracies: Update or fix information that's wrong or outdated

Delete Information: Request removal of your data when it's no longer needed for our services

Restrict Processing: Limit how we use your information in certain circumstances

Data Portability: Receive your information in a structured format to transfer elsewhere

Withdraw Consent: Remove permission for data processing based on consent at any time

How to Exercise Your Rights

Send your request to contact@talivonquix.com with "Privacy Request" in the subject line. Include your full name and account email so we can verify your identity. We'll respond within 30 days, though complex requests might take a bit longer.

Data Retention

We keep your information only as long as necessary for the purposes described in this policy or as required by law.

Active Accounts
Retained for the duration of your subscription plus 12 months after cancellation to handle any follow-up questions or reactivation requests
Financial Records
Kept for 7 years to comply with Australian taxation and financial record-keeping requirements
Marketing Data
Deleted within 60 days of unsubscribing from communications unless you maintain an active account
Analytics Data
Aggregated and anonymized after 24 months, with identifiable information removed

When data reaches the end of its retention period, we securely delete it using methods that prevent recovery.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, analyze usage, and improve functionality. You can control most cookies through your browser settings.

Types of Cookies We Use

Essential Cookies: Required for basic functions like logging in and navigating your dashboard

Preference Cookies: Remember your settings and choices to personalize your experience

Analytics Cookies: Help us understand how people use our platform so we can make improvements

Security Cookies: Detect unusual activity and prevent fraudulent access attempts

Blocking essential cookies might affect how our platform functions. Other cookie types are optional, though they help us provide a better experience.

Children's Privacy

Our financial analysis services target adults aged 18 and older. We don't knowingly collect information from minors. If you're under 18, please don't use our services or provide personal information. If we discover we've accidentally collected data from someone under 18, we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you via email and display a notice on our website.

The "Last Updated" date at the top shows when we last modified this policy. Continuing to use our services after changes take effect means you accept the updated terms.

International Data Transfers

While we're based in Australia and primarily serve Australian clients, some of our service providers operate servers in other countries. When your data crosses borders, we ensure it receives protection equivalent to what Australian law requires.

We use standard contractual clauses approved by relevant authorities and work only with providers who meet strict data protection standards.

Contact Us About Privacy

Questions about this policy or how we handle your data? Want to exercise your privacy rights? Get in touch with us.

Mail: 53 Midlands Terrace, Stanhope Gardens NSW 2768, Australia

We aim to respond to all privacy inquiries within 5 business days. Complex requests might take up to 30 days, but we'll keep you updated on progress.